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  • Who is responsible for processing my personal data on delicure.co ?

    Personal data collected on the site is processed by:

    SAS DBD COMPANY

    Registered with the RCS of Toulon, under number 885363523

    31 rue Chevalier Paul, 83000 Toulon

    e- mail: contact@delicure.co

    telephone: +33622772111

    What data is collected?

    The data that may be collected by Délicure is as follows: name, first name, email address, password, postal address, telephone number, order number, identity card or passport.

    Your banking data may be collected by our payment provider. Your bank card numbers are encrypted and Délicure has no access to them.

    For what purpose?

    Your data may be collected for:

    • allow you to create your account
    • allow you to place your order
    • payment for your order
    • ensure delivery of your order
    • ensure the management of relationships with customers when you contact Délicure via our contact email address contact@delicure.co or via our official pages on social networks.
    • process your withdrawal request
    • process your requests to exercise rights relating to your personal data
    • prevent online fraud, ensure and manage online transactions on our site, payment incidents and recovery management
    • ensure the management of possible product withdrawals and/or recalls
    • send you newsletters concerning news and offers from Délicure
    • processing customer reviews

    Legal basis

    Legal obligations

    Délicure is required to process certain data in order to comply with the law (example: processing orders placed on the site https://delicure.co)

    CONTRACT

    When you place an order on delicure.co you accept the General Conditions of Sale and thus a contract binding you to Délicure. In order to fulfill its part of the contract, Délicure must process certain data, particularly for payment of the order and its delivery.

    Consent

    Certain processing is based on the consent of users of the site https://delicure.co. This is the case for subscriptions to the newsletter and the connection of banking data to the user's account.

    Legitimate interest

    Certain processing of personal data is based on legitimate interests, such as the prevention and fight against fraud.

    The duration of the conversation

    Data concerning the sending of newsletters are kept for a period of 3 years from your last activity on the site, including sending an email (legal basis: consent)

    The retention period of the consent given by the Internet user regarding cookies is a maximum of 13 months (legal basis: consent)

    Personal data relating to order accounting is kept for a period of 10 years in accordance with legal obligations.

    The bank card data kept in the wallet is kept until consent is withdrawn or during the validity period of the bank card (legal basis: consent)

    Recipients of personal data

    Third parties to whom personal data of site users and/or customers may be transmitted are as follows:

    • The site host https://delicure.co
    • Transport providers
    • Logistics providers
    • Payment providers
    • Fraud prevention and fight service providers
    • The publisher of software for sending newsletters and promotional offers from Délicure.
    • Google and Meta (audience measurement)
    • The Délicure accounting firm

    Last modified January 25, 2023